AI-powered review management

Manage, respond to,
and grow your reviews — with AI

The complete review management platform for local businesses. AI-powered responses, review collection, reputation analytics, and team collaboration. Plans from $35/mo.

7-day free trial · No credit card required · Cancel anytime

Trusted by businesses across North America

RestaurantsHotelsHome ServicesSalonsRetailHealthcare
5sreviews.com/dashboard
Incoming ReviewLive
AI Response
Generated in 1.2s
S

Sarah M.

2 mins ago

Absolutely amazing service! The team went above and beyond.

"Thank you so much for your wonderful feedback, Sarah! We're thrilled to hear about your amazing experience. Our team works hard to exceed expectations, and your kind words mean everything to us. We can't wait to serve you again!"

< 2 min

Response Time

47 replies

This Week

12 hours

Time Saved

What makes 5S Reviews different

One platform to manage your entire online reputation — powered by AI, built for local businesses.

AI Response Engine

AI generates personalized, on-brand responses for every review in seconds. Learns your voice, adapts to sentiment, and supports multiple languages.

Review Collection

Collect more reviews with QR codes, drip email/SMS campaigns, NFC tap cards, and embeddable website widgets.

Reputation Intelligence

Track ratings, sentiment trends, response performance, and competitive benchmarks. Know your reputation score at a glance.

Team & Multi-Location

Manage multiple locations from one dashboard. Invite team members, set escalation rules, and get real-time alerts.

Trusted across every industry

AI-powered review management tailored for your business.

Perfect, timely replies for every guest

Restaurants

Turn feedback into 5-star stays

Hotels & Hospitality

Build trust with every patient

Dental & Healthcare

Stand out in your neighborhood

Home Services

Keep clients coming back

Beauty & Salons

Drive more foot traffic

Retail & Shopping

Grow your local reputation

Automotive

Get more members through reviews

Fitness & Gyms

Perfect, timely replies for every guest

Restaurants

Turn feedback into 5-star stays

Hotels & Hospitality

Build trust with every patient

Dental & Healthcare

Stand out in your neighborhood

Home Services

Keep clients coming back

Beauty & Salons

Drive more foot traffic

Retail & Shopping

Grow your local reputation

Automotive

Get more members through reviews

Fitness & Gyms

Perfect, timely replies for every guest

Restaurants

Turn feedback into 5-star stays

Hotels & Hospitality

Build trust with every patient

Dental & Healthcare

Stand out in your neighborhood

Home Services

Keep clients coming back

Beauty & Salons

Drive more foot traffic

Retail & Shopping

Grow your local reputation

Automotive

Get more members through reviews

Fitness & Gyms

Everything you need

A complete toolkit for review management, collection, and reputation growth.

AI responses in your brand voice

AI learns your tone and generates replies that sound like you wrote them.

Multi-language responses

Auto-detect review language and respond in the same language.

Smart snippets & templates

Save reusable response templates and insert them with one click.

Review widgets for your website

Embed beautiful review widgets to showcase your best reviews.

QR code generator

Generate branded QR codes that link directly to your review page.

NFC review cards

Tap-to-review NFC cards for in-store review collection.

Email, SMS & WhatsApp alerts

Get notified the moment a new review comes in, on any channel.

Escalation rules

Auto-escalate negative reviews to the right team member instantly.

Sentiment analysis

Track sentiment trends and identify recurring themes in reviews.

FTC compliance checker

AI flags responses that may violate FTC guidelines before publishing.

Content Studio

Turn your best reviews into shareable social media images in seconds.

Competitive benchmarking

Compare your ratings and review volume against local competitors.

Get started in minutes

Three simple steps to automate your review responses

01

Connect

Link your Google Business Profile with one secure click

02

Configure

Set your brand voice and approval preferences

03

Automate

AI handles responses, collects reviews, and tracks your reputation 24/7

10K+

Reviews managed

95%

Time saved

<2min

Response time

4.9/5

User rating

Transparent pricing, no sales calls

Pick a plan and start in minutes. No demos, no contracts, no hidden fees.

Starter

$35/mo

50 AI responses, 1 location, Google reviews

Start trial
POPULAR

Pro

$69/mo

150 AI responses, multi-location, widgets, QR codes

Start trial

Premium

$129/mo

400 AI responses, 4 platforms, 5 team seats, brand voice

Start trial

Business

$219/mo

800 AI responses, API access, NFC cards, 10 team seats

Start trial

All plans include 7-day free trial · Annual billing saves 10%

Compare all features

What our customers say

"Saved us 10+ hours weekly. Response rate went from 20% to 98%."

S

Sarah J.

Restaurant Owner

"The AI responses are so natural, customers can't tell the difference."

M

Michael C.

Retail Manager

"Finally, a review platform that doesn't require a sales call to get started. Transparent pricing and it just works."

D

David K.

Dental Practice Owner

Review management for every industry

AI-powered responses tailored to restaurants, hotels, HVAC, salons, and more

& many more industries

Frequently asked questions

Everything you need to know about 5S Reviews

What is 5S Reviews?

5S Reviews is an AI-powered review management platform that helps businesses collect, respond to, and analyze customer reviews. It combines AI response generation, review collection tools (QR codes, drip campaigns, NFC cards), reputation analytics, and team collaboration in one platform.

How does AI review response automation work?

5S Reviews connects to your Google Business Profile and monitors incoming reviews. When a new review arrives, our AI analyzes the content, sentiment, and context, then generates a personalized response that matches your brand voice. You can auto-publish positive review responses or review them before posting.

Which platforms does 5S Reviews support?

Currently Google Business Profile with full API integration — automatic review syncing and AI-powered responses posted directly to Google.

How long does it take to set up?

Most businesses are fully set up in under 5 minutes. Just connect your Google Business Profile, configure your brand voice settings, and you are ready to go. No technical knowledge required.

Can I review responses before they are published?

Yes. You have full control over your workflow. Auto-publish positive reviews, require approval for negative reviews, or manually approve everything. You can also edit any AI-generated response before publishing.

How do review collection tools work?

5S Reviews gives you multiple ways to collect reviews: shareable review links, QR codes for your business, automated email and SMS drip campaigns, and NFC tap-to-review cards. Customers tap, scan, or click and go straight to your Google review page.

Do I get notified when a new review comes in?

Yes. You can get instant alerts via WhatsApp, SMS, or email whenever a new review is posted. Each notification includes the review details and an AI-generated response you can approve with one tap from your phone.

Can I manage multiple locations?

Yes. Pro and higher plans support multiple Google Business Profile locations from one dashboard. Each location gets its own AI voice settings, response rules, and analytics. You can switch between locations or view everything together.

What's included in the free trial?

Every plan includes a 7-day free trial with 10 AI responses, no credit card required. You get full access to all features in your chosen plan tier.

Ready to grow your reputation with AI?

Join thousands of businesses using 5S Reviews to manage their online reputation. Start your free trial today.

Start Free Trial