Replies that build
repeat-customer trust.
AI that names your service advisors, owns the work, and answers honestly about pricing and turnaround. Drafts arrive in WhatsApp the moment a customer reviews you — approve from the shop floor.
Brought in my Civic for a transmission issue. Diagnosed it fast, gave me a fair quote, and had it done by Friday. Marco kept me updated the whole time.
Auto reviews live and die on trust and turnaround.
Our replies sound like the advisor who fixed the car — straight, fair, no upsell.
Honest replies about quotes, turnaround, and surprises.
Customers care most about whether they got a fair deal. The AI replies in your shop's voice — owning the price you quoted, the time it took, and any extras — without defensive corporate-speak.
"Diagnosed fast, gave me a fair quote, had it done by Friday. Marco kept me updated."
"Carlos, thanks for trusting us with the Civic — Marco will be glad you noticed the updates. We try to be upfront about pricing because nobody likes surprises at pickup. See you for the next service."
Marco gets thanked — because the customer thanked him.
Add your service advisors and techs once. The AI mentions the right person in every reply, building the personal-relationship reputation that drives repeat-service bookings.
Auto service specializations
Built for the way auto shops run.
Plans from $35/mo. No demo call required.
Owns pricing honestly
Replies acknowledge quotes and turnaround without defensive framing. Builds the trust that drives repeat service.
Names advisors & techs
AI mentions Marco, Mike, or whoever the customer named. Drives loyalty — customers ask for the same advisor next visit.
Damage claims escalate
Phrases like "scratched", "dent", or "lawsuit" route to ownership in 5 minutes. Praise auto-publishes.
Same-day responses
Reviews piling up after a busy week? The AI drafts every reply. Approve them all in 5 minutes between bays.
Auto-shop questions, answered.
Will it know my service advisors?
Yes. Add your team once. The AI mentions the right advisor or tech by name in every reply — drives repeat bookings because customers ask for the same person.
How does it handle a "you overcharged me" review?
Carefully. The AI replies acknowledging the customer's concern, offers to discuss the breakdown privately, and avoids defensive language — never says 'that's industry-standard' or 'you authorized it.' Pricing complaints can also auto-escalate to ownership.
Can it handle reviews about damage to a customer's car?
Yes. Phrases like "scratched", "dented", or "lawsuit" auto-escalate to ownership inside of 5 minutes. The AI never publishes those automatically — you handle damage claims directly.
Does it work for multi-location dealer groups?
Built for it. Filter by location, brand, or franchise. Roll up insights at HQ; respond at the store level. Multi-location pricing tiers available.
How does it handle a complaint about wait times?
It owns the wait without making excuses. The AI replies with empathy, owns the turnaround, and offers a follow-up — never blames parts suppliers, weather, or the customer.
Related guides & comparisons
Reply to every customer — between bays.
Try it free for 7 days. No credit card. Builds repeat-service trust from day one.
No credit card · Live in 4 minutes · Cancel anytime