Patient replies
that read with care.
AI that replies to every Google review with the careful, professional tone medical practices need — no overpromises, no sensitive info, no wrong implications about treatments.
Dr. Lin took time to answer every question about my Botox — never felt rushed and the results look incredibly natural. The whole team made me feel comfortable.
Generic AI tools talk about reviews like customer service tickets.
Medical practices need careful language. Ours gets it.
AI never repeats personal details — even when patients do.
Patients sometimes mention a procedure, a diagnosis, or a body part in their review. The AI replies with warmth without ever confirming or repeating sensitive details — keeping you compliant by default.
"My filler results are amazing. The dermatologist explained everything before treatment and the recovery was easy."
"Thank you for the kind words! We're so glad you had a great experience with our team — we'll pass it along. Looking forward to seeing you at your follow-up."
Dr. Lin gets named — because the patient named them.
Add your physicians, dentists, or aestheticians once. The AI calls them out by name in every reply, mirrors the patient's care, and points to the right follow-up — never overpromising results.
Practice specializations
Built around how practices actually work.
Plans from $35/mo. No demo call required.
Compliance-aware replies
Never repeats clinical details a patient mentions. No diagnoses, no procedure specifics, no PHI. You stay compliant by default.
No overpromises
AI is trained to acknowledge results without guaranteeing them. "We're glad you're happy" — never "guaranteed natural results for you too."
Critical reviews escalate
Phrases like "infection", "lawsuit", or "malpractice" route to ownership in 5 minutes. Praise auto-publishes.
Names your providers
AI mentions the right doctor, dentist, or injector by name — builds patient trust and repeat bookings.
Practice questions, answered.
Is it HIPAA-compliant?
The AI is trained to never repeat patient-specific clinical details — even when the patient volunteers them in a review. Replies stay warm and professional without referencing PHI. You also have full editorial control before anything publishes.
How does it handle a complaint about results?
Carefully. The AI replies with empathy without confirming or denying clinical details, and offers a private follow-up — never debates results in a public reply. Sensitive complaints can also auto-escalate to ownership.
Will it sound like my practice — not a corporate clinic?
Yes. The AI learns your tone from your past replies. Whether you run a friendly suburban med spa or a high-end Manhattan dermatology practice, the voice matches.
Can different providers have different reply styles?
Yes. Set per-provider tone — your senior surgeon's replies can read more formal, your aesthetician's more conversational.
Which review platforms does it support?
Google reviews today. Healthgrades and RealSelf integrations are on the roadmap — we focus on doing Google exceptionally well before adding more platforms.
Related guides & comparisons
Reply to every patient — with care.
Try it free for 7 days. No credit card. Compliance-aware from day one.
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