How we use cookies.

How we use cookies and tracking technologies. Last updated March 24, 2026.

Understanding Cookies

This Cookies Policy explains how 5S Reviews ("we," "us," or "our") uses cookies and similar tracking technologies on our website and services. This policy should be read together with our Privacy Policy.

GDPR Compliant

We obtain consent before setting non-essential cookies for EU/EEA visitors.

ePrivacy Directive

We comply with the EU ePrivacy Directive (Cookie Law) requirements.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites recognize your device and remember information about your visit.

Similar Technologies

Local Storage

Stores data in your browser with no expiration time

Session Storage

Stores data for the duration of your browser session

Web Beacons

Small graphic images used to track user behavior

Pixels

Tiny transparent images used for analytics

2. Types of Cookies We Use

Essential Cookies (Required)

Necessary for the website to function. Cannot be disabled without breaking core functionality.

Functionality Cookies (Optional)

Remember your preferences and settings to enhance your experience.

Analytics Cookies (Optional)

Help us understand how visitors use our Services so we can improve them.

Advertising Cookies (Not Used)

We do not currently use advertising or marketing cookies that track you across websites.

3. Essential Cookies

These cookies are strictly necessary for the Services to function and cannot be disabled.

Cookie Name	Purpose	Duration
sb-access-token	Authentication (Supabase)	1 hour
sb-refresh-token	Maintains login session	30 days
csrf_token	Security protection	Session
cookie_consent	Stores your preferences	1 year
replywise_current_location	Stores selected business location	Persistent
replywise_location_id	Location ID for server-side filtering	1 year

4. Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Services.

Cookie Name	Purpose	Duration
_ga	Google Analytics - unique users	2 years
_ga_*	Google Analytics - session state	2 years
_gid	Google Analytics - stores user info	24 hours

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Functionality Cookies

These cookies enable enhanced functionality and personalization.

Cookie Name	Purpose	Duration
theme_preference	Dark/light mode preference	1 year
language	Language preference	1 year
timezone	Timezone for dates/times	1 year

6. Third-Party Cookies

Some cookies are placed by third-party services. We do not control these cookies.

Google Analytics

Analyzes how users interact with our Services

Stripe

Processes payments securely

Supabase

Provides authentication and database services

Twilio

May set cookies for message delivery tracking and fraud prevention

Facebook (Meta)

May set cookies when Facebook review platform is connected

7. How to Manage Cookies

You can control cookies through your browser settings:

Google ChromeCookie settings →

Mozilla FirefoxCookie settings →

SafariCookie settings →

Microsoft EdgeCookie settings →

Important: If you disable cookies, some parts of the Services may become inaccessible or not function properly.

9. Contact Us

If you have questions about our use of cookies, please contact us:

5S Reviews - Privacy Team

Operated by VIRTUALLIFE TECHNOLOGIES INC.

Privacy: support@5sreviews.com

Cookies: support@5sreviews.com

Support: support@5sreviews.com