Every stay
answered with care.
AI that replies to every Google review in your hotel's voice — across 30+ languages. Lands the draft on your phone the moment a guest checks out, signed by your GM.
Stayed in the lakeside suite for our honeymoon. Front desk remembered our anniversary and left rose petals — every detail was perfect.
Generic AI tools handle reviews like support tickets.
We handle them like a guest experience.
Reply in the guest's own language — without sounding translated.
Your French guests get French replies. Your Japanese guests get Japanese ones. The AI auto-detects the review language and crafts a culturally appropriate response — no awkward Google Translate phrasing.
Thank you for choosing us — we hope to welcome you back soon.
Merci de nous avoir choisis — nous espérons vous revoir bientôt.
お選びいただきありがとうございました。またのお越しをお待ちしております。
Gracias por elegirnos — esperamos darle la bienvenida nuevamente pronto.
Replies feel like the General Manager wrote them.
Train the AI on your GM's voice — phrases, signature, level of formality. Every response reads as a personal note from leadership, not a corporate template.
"Front desk remembered our anniversary and left rose petals — every detail was perfect."
"Sofia, thank you for letting us be part of your honeymoon. Our team lives for moments like that — drinks at the lake bar will be on us when you're back."
Built for the way hotels run.
Plans from $35/mo. No demo call required.
Replies in 30+ languages
Auto-detects every guest language — French, German, Japanese, Mandarin, Arabic. Replies are written natively, never translated.
GM-signed responses
AI learns your General Manager's tone and signature. Every reply feels personal, never templated — even at 200 reviews a month.
Critical issues escalate fast
Phrases like "bedbugs", "theft", or "lawsuit" auto-route to ownership with a 5-minute SLA. Praise auto-publishes.
One inbox, every property
Manage 1 boutique or a 50-property portfolio. Filter by hotel, brand, or region. Bulk-approve when you trust the AI.
Hotel questions, answered.
Which review platforms does it support?
Google reviews today. TripAdvisor and Booking.com integrations are on the roadmap — we focus on doing one platform exceptionally well before adding more.
How does the AI handle a "bedbug" or theft complaint?
Critical phrases auto-escalate to ownership within 5 minutes — never to a public reply queue. You handle these with care; the AI handles the easy 80%.
Can replies be signed by different team members?
Yes. Set replies to come from the GM, the front desk lead, or different signatories per property. Each gets their own brand voice.
What about multi-property hotel groups?
Built for it. Filter by property, brand, or region. Roll up insights at the group level; respond at the property level.
Will guests know it's AI-drafted?
They won't. The AI learns your GM's tone, your signature phrases, and your hotel's personality. Replies read as authentic as anything you'd write yourself.
Related guides & comparisons
Reply to every guest, in every language.
Try it free for 7 days. No credit card. The AI learns your hotel's voice on day one.
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