Every review,
every channel,
one inbox.
From the WhatsApp tap that sends a reply, to the NFC card that captures the next one — 5S Reviews is the spine that runs through it all.
Know exactly what customers love vs. complain about — at the dish, room, or stylist level.
Every feature, in one place.
Fourteen tools, every plan, no add-ons. These four anchor the workflow.
Drafts that read like you wrote them. We index your past replies to learn your tone — warmth, brevity, formality — then write every new response in your voice.
Filter by location, brand, or franchise. Bulk-approve when you trust the AI; escalate the 2★ ones to a regional manager.
Physical NFC cards with branded landing pages. Customers tap their phone — no app, no QR scan, no friction.
Topic-level scoring shows what guests love and what to fix. Watch trends shift week over week.
Built into every plan.
Ten more features that quietly run in the background — capture, monitor, escalate, benchmark.
Google Review automation
Reviews sync automatically from Google Business Profile. Approved replies post back to Google directly — no copy-paste, no tab-switching.
Review request campaigns
Schedule SMS and email asks after every visit. Auto-resend if no response in 48h. Track conversion per channel.
QR code reviews
Branded QR codes for receipts, menus, and table cards. Customers scan and submit a 5★ review in seconds.
Embeddable review widgets
Drop a snippet on your site. Live 5★ feed, carousel, badge, or wall-of-love. SEO-ready and lightweight.
Content studio
Turn your best reviews into shareable images. Six templates, full customization, download or post in one click.
Real-time review monitoring
Email, SMS, or WhatsApp pings the moment a new review lands. Approve replies from your phone in two seconds.
Negative review escalations
Auto-flag 1–2★ reviews and route them to the right person. Set rules by rating, keywords, or location.
Competitive benchmarking
See your rating, review velocity, and response rate next to local competitors. Know exactly where you stand.
Fake review & fraud detection
AI scores every incoming review on reviewer history, language patterns, and posting velocity. One-click reporting to Google.
AI Visibility tracking
See when ChatGPT, Perplexity, Gemini, and Claude mention your business — and whose names they get wrong.
Reply to every review — in your voice.
Try the AI free for 7 days. No credit card. Drafts arrive in WhatsApp from day one.
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