Response analyzer

Where you stand on response time.

Benchmark your review response speed against your industry. See exactly where you're losing customers to slow replies.

Your metrics

1 hr48 hours1 week
0%50%100%
1 hr72 hours1 week

Home Services benchmarks

38hrs
Avg response
41%
Response rate
24hrs
Negative reviews
Your overall grade
C

Average performance. Consider automating your responses.

Response time
Your: 48hrs vs benchmark: 38hrs
Average
Response rate
Your: 50% vs benchmark: 41%
Good
Negative review response
Your: 72hrs vs best practice: 24hrs
Needs Improvement
Playbook

How to improve your score.

Response time

AI automation reduces response time from hours to seconds. Reviews are answered within minutes of posting.

With 5S Reviews: under 5 minutes.

Response rate

AI ensures every single review gets a response. No more missed reviews or backlog buildup.

With 5S Reviews: 100% response rate.

Negative reviews

Instant alerts for negative reviews with AI-drafted responses ready for immediate approval.

With 5S Reviews: same-hour response.

Consistency

AI maintains consistent quality across all responses. No more variation based on mood or workload.

With 5S Reviews: professional every time.

Faster replies start here.

Try the AI free for 7 days. Drafts arrive in WhatsApp. Approve in seconds — between customers.

Start 7-day trial

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