Ask every customer.
Without lifting a finger.
Send personalised SMS and email review requests after every visit. Auto-resend the ones who don't respond. Compliance handled, opt-outs handled, double-asks prevented — all on autopilot.
Asking face to face works until you forget — which is most of the time.
A campaign asks every single customer.
SMS and email — the channels customers actually open
Send review requests by text, email, or both. SMS for the open rate, email for the longer ask. Both are personalised with the customer name, your business, and a one-tap review link.
Trigger right after the experience
Send the moment a job is marked complete, a CSV is uploaded, or a CRM webhook fires. Asking inside the first 24 hours is when conversion is highest.
Auto-resend the ones that didn't respond
A polite nudge two days later. A final SMS on day four. Anyone who already left a review is automatically removed from the sequence — no awkward double-asks.
Everything you need to ask at the right moment.
Plans from $35/mo. SMS and email allowances scale with your plan.
Email campaigns
Branded review request emails with customisable templates, subject lines, and sender names. Looks like personal outreach, not a marketing blast.
SMS campaigns
Text message review requests with the open rates email can't match. TCPA and CASL compliant, with opt-out handled automatically.
Drip sequences
Multi-step campaigns with automated follow-ups. Set delays of hours or days between touchpoints — the system handles the rest.
Contact management
Import contacts via CSV, add manually, or filter by location. Track who reviewed and who didn't — and never ask the same person twice.
Campaign analytics
Track sent, delivered, opened, and converted. See which messages perform best and which timings convert highest.
Compliance built in
A built-in checker flags TCPA, CASL, and FTC issues before you send. Mandatory opt-out and disclosure are added automatically.
Whatever your workflow already looks like, this fits inside it.
Campaign questions, answered.
How many review requests can I send?
Depends on your plan. Starter includes 50 SMS + 300 emails per month. Pro includes 150 SMS + 1,500 emails. Premium and Business plans include more — see pricing for the full breakdown.
Is SMS messaging compliant with regulations?
Yes. All SMS campaigns include mandatory opt-out links and follow TCPA and CASL guidelines. The compliance checker flags issues before sending so nothing risky goes out.
Can I customise the email and SMS templates?
Completely. Write your own message, use variables like customer name and business name, or start from a pre-built template and edit from there.
What's a drip campaign?
A drip sends multiple messages over time — for example, an email on day 1, a reminder on day 3, and a final SMS on day 7. Customers who already reviewed are automatically excluded from later steps.
Can I import my customer list?
Yes. Upload a CSV and map the columns to first name, last name, email, phone, and location. Or push contacts in via webhook from your CRM.
Will customers know it's automated?
No. Messages come from your business name and read like personal outreach. There's no 5S Reviews branding inside the message itself.
Set it up once. Watch the reviews come in.
Your first campaign takes less than five minutes. Free for 7 days, no card required.
No credit card · Live in 4 minutes · Cancel anytime